Accessibility

Making the website usable and accessible to everyone

Optimum view

This website is best viewed from your device using the newest browsers such as Safari, Chrome and Edge.

Older browsers including Internet Explorer 11 are known to have compatibility issues with modern websites. If you are using Internet Explorer 11, this website will function sufficiently but the display may not appear as intended.

Website search

If you would like to find something on this website, the search feature below may help you:

Easy read information

Information in easy read for people with a learning disability or on the autism spectrum can be found by clicking here.

Language translation

You can translate information using the language translator feature on the bottom left of your screen. The feature makes use of Google Translate.

Although online translators can accurately translate individual words and phrases, they may not always be able to interpret the meaning of larger or more complex pieces of information.

You can also find links to mental health information in other languages provided by other websites.

Royal College of Psychiatrists

Mental Health in Multicultural Australia

Chinese Mental Health Association

Improving accessibility

You can read this guide from AbilityNet on how to adjust your computer and browser according to your needs, such as for sight or hearing problems.

It covers how to make the text larger in different browsers, change your keyboard or mouse settings, or increase colour contrast.

AbilityNet is a national charity that helps disabled adults and children to use computers and the internet.

Assistive software

This website is compatible with most standard assistive software, including the screen readers NonVisual Desktop Access (NVDA) and Job Access With Speech (JAWS). The majority of text on our pages is shown when Safari’s Reader View is activated.

Find out how to enlarge text for clarity.

Printing webpages

If the text appears too small when you print a page, you can adjust the settings to a size that suits you.

Here's how to do it in the most common web browsers:

Chrome
Chrome doesn't give page scale options within the print options, instead use your computer's Print Preferences.

Firefox
Go to Print Preview in the File menu and alter the page scale.

Safari
Before going to print, increase the webpage font by using Ctrl++ or by going to Menu, View, and Zoom in. The printed page will be printed at the new font size.

Edge
Click on More Actions (the three dots at right side on address bar). In the More Actions menu, click on Print to open the Print Settings dialog and alter the page scale.

Internet Explorer
Go to Print Preview in the File menu and alter the page scale.

Opera
Before going to print, increase the webpage font by using Ctrl++ or by going to Menu, Page, and Zoom. The printed page will be printed at the new font size.

Further help

If you encounter any usability or accessibility issues on this website, please contact us:

Address
Talking Change
8F The Pompey Centre
Fratton Way
Portsmouth
PO1 3FT

Telephone
0300 123 3934

Email
snhs.talkingchangesolent@nhs.net

Opening hours
Monday to Thursday: 8am–7pm
Friday: 8am–4pm
Saturday: 9am–12:30pm
Sunday: Closed

Note: We occasionally experience issues with our telephone and email systems. If we do not respond within a working day, please contact us again.

Make the first step

We know the courage it takes to ask for help, and we hope you’ll consider therapy with us. Read more about what to expect if you refer.

Talking Change is for everyone aged sixteen or over, who live in Portsmouth and are registered with a GP in the city.

You can self-refer by calling us on 0300 123 3934 or by completing this secure form online.

Urgent help

Talking Change is not an emergency mental health service for people in crisis. Support is available from specialist services if urgent help is needed.